Terms and Conditions

Terms and Conditions

Review the terms and conditions that apply when you use Yorka Auto Transport’s services.

Thank you for choosing Yorka Auto Transport for your vehicle’s transport. By using our vehicle transportation broker services, you and the person or entity you represent (“Customer”) accept all of the terms and conditions of service (“TERMS”) stated herein.

In the event of a conflict between these TERMS and those in any other document, including a motor carrier bill of lading, tariff, service guide, or any other documents, these TERMS will supersede and control the relationship between you and Yorka Auto Transport. These TERMS cannot be modified by anyone except for Yorka Auto Transport.

IMPORTANT NOTICE REGARDING DISPUTE RESOLUTION: THESE TERMS CONTAIN PROVISIONS THAT GOVERN HOW CLAIMS BETWEEN THE CUSTOMER AND YORKA AUTO TRANSPORT MAY BE BROUGHT. THESE PROVISIONS WILL, WITH LIMITED EXCEPTION, REQUIRE THE CUSTOMER TO SUBMIT ANY CLAIMS AGAINST YORKA AUTO TRANSPORT TO BINDING AND FINAL ARBITRATION ON AN INDIVIDUAL BASIS. CLAIMS MUST BE BROUGHT INDIVIDUALLY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS, GROUP, OR REPRESENTATIVE ACTION OR PROCEEDING. PLEASE REVIEW SECTION 13 FOR THE DETAILS REGARDING THE CUSTOMER’S AGREEMENT TO ARBITRATE ANY DISPUTES WITH YORKA AUTO TRANSPORT.

1. Definitions

  1. “Additional Services” means upgrades and additional services ordered by the Customer such as vehicle top-loading, guaranteed pick up date, enclosed transport, additional personal belongings, etc.
  2. “Bill of Lading” means a document provided by the Carrier to the Customer at delivery documenting the details of the Shipment and its condition, Point of Origin, Destination, and other details regarding the Order. The Bill of Lading serves as a receipt and a contract between the Carrier and Customer.
  3. “Carrier” means a motor carrier of property, as defined at 49 U.S.C. §13102(14), duly licensed by State and/or Federal Department of Transportation, or a carrier of goods by sea pursuant to 46 U.S.C. § 30701.
  4. “Carrier Form” means a receipt, inspection report, Bill of Lading, shipping order, or similar document provided by the Carrier at the Point of Origin and/or Destination.
  5. “C.O.D.” means collect on delivery or payment on delivery.
  6. “Customer” means the individual, company, or other entity, including its agents and representatives, ordering the transportation of the Shipment.
  7. “Customer’s Agent” means an individual over the age of 18 designated by the Customer to act on the Customer’s behalf or as an agent.
  8. “Destination” means the Shipment drop-off location designated by the Customer or as later modified by mutual agreement between Yorka Auto Transport and the Customer prior to delivery.
  9. “Inoperable” means a state or condition in which a Shipment cannot function or be driven for any reason, including but not limited to its parts having been removed, altered, damaged, or deteriorated—such parts including but not limited to engine, transmission, wheels, steering mechanism, brakes, tires, etc.
  10. “Yorka Auto Transport”, “we”, “us”, or “our” means Yorka Auto Transport Inc, its affiliates and subsidiaries. Yorka Auto Transport is a transportation broker as defined at 49 U.S.C. § 13102(2), arranging for the transportation of freight through third-party Carriers and is duly licensed by the Department of Transportation (DOT), and is registered with the Federal Motor Carrier Safety Administration (FMCSA) under MC Number 1782280 and/or DOT Number 4504214. Yorka Auto Transport is not a Carrier.
  11. “Order” means the Customer’s request for Yorka Auto Transport to arrange for the transportation of the Customer’s Shipment.
  12. “Order Confirmation” means any written confirmation from Yorka Auto Transport to the Customer confirming the Customer’s Order and other details including but not limited to the description of the Shipment, Point of Origin, Destination, dates, and quoted rate.
  13. “Point of Origin” means the Shipment pick-up location designated by the Customer or as later modified by mutual agreement between Yorka Auto Transport and the Customer prior to transport.
  14. “Shipment” means the Customer’s property — an automobile or motorized vehicle — arranged for transportation in accordance with these TERMS.

2. Services

  1. Upon Customer’s request, Yorka Auto Transport will arrange for the transportation of Customer’s Shipment by Carriers subject to these TERMS. Yorka Auto Transport reserves the right, in its sole discretion, to refuse or cancel any Order at any time.
  2. Yorka Auto Transport’s services are deemed completed when a Carrier has accepted the Customer’s Order.
  3. Customer understands and accepts that Yorka Auto Transport (i) operates only as a transportation broker, (ii) is not a motor carrier or transporter, and (iii) does not hold itself out as providing the transportation of property.
  4. Customer expressly understands and agrees that Yorka Auto Transport never takes custody or possession of, transports, or handles the Customer’s Shipment, and assumes no liability for the Shipment.
  5. All ocean transportation arranged by Yorka Auto Transport will also be subject to the terms and conditions of the ocean Carrier’s bill of lading, tariff, schedules, rates, and rules. Ocean Carriers offer limited liability coverage for loss or damage, and the Customer must inquire with the ocean Carrier about purchasing additional insurance.
  6. Yorka Auto Transport shall provide the Customer with an estimated pickup and estimated delivery date; however, delays may occur prior to and/or during transport due to weather or road conditions, government regulations, mechanical problems, and other causes beyond Yorka Auto Transport’s control. Yorka Auto Transport cannot and does not guarantee delivery dates or times. Customer understands and accepts that Yorka Auto Transport is not responsible or liable for any losses or expenses caused by delays of any kind or for any reason.

3. Customer’s Responsibilities

  1. Accuracy of Information. Customer understands and accepts that only the Customer is responsible for ensuring the accuracy of all details, including the description of the Shipment (year, make, model, body style, trim, etc.), Point of Origin, Destination, fees, and special instructions in the Order Confirmation, and as applicable, on the Carrier’s Form, Bill of Lading, or other required documents. Any changes or corrections to the Shipment description or any other changes to an Order may result in additional fees or cancellation of the Order. Customer waives all claims against Yorka Auto Transport for any additional charges or cancellation if the Shipment does not match the Shipment listed in the Order Confirmation.
  2. Shipment Size and Condition. Customer must inform Yorka Auto Transport about the Shipment’s size and condition at the time of booking and prior to the pickup date. Customer understands and accepts that if the Shipment is or becomes inoperable during transit, or if the Shipment (i) is modified from the original equipment manufacturer (“OEM”) condition with features including but not limited to aftermarket spoilers, lowered chassis, height modifications, etc., (ii) is oversized due to but not limited to dual or oversized wheels, extra-large tires, racks, lifted chassis, or (iii) is a large vehicle such as a limousine or a hearse, then the Carrier may charge additional fees to transport such Shipment or refuse to transport the Shipment altogether.
  3. Preparing Shipment. Customer understands and accepts that the Customer is responsible for preparing the Shipment for transportation. Customer must either secure or remove all loose parts, fragile accessories, low-hanging spoilers, etc., prior to shipment. Customer must remove all non-permanent, outside-mounted luggage and other racks prior to shipment. Shipment must be tendered to the Carrier in operable condition with no more than a quarter tank of fuel. Customer understands and accepts that the Customer is responsible for any damages, losses, and claims to the Shipment, other vehicles, and/or persons caused by any part of the Shipment that becomes loose or detached during transport.
  4. Alarm. Customer must disarm any alarm system installed in the Shipment or provide clear instructions for disengaging it to the Carrier. In the event such an alarm is activated during transit and there are no keys or instructions to turn it off, the Carrier may be forced to silence the alarm by any reasonable means available and without recourse by the Customer.
  5. Personal Property. Customer may leave one suitcase OR one bag carrying personal property which shall not exceed one hundred pounds (100 lbs.) and must be confined to the trunk or storage area of the Shipment. Customer must notify Yorka Auto Transport and the Carrier of such personal property in the Shipment at the Point of Origin prior to loading. Customer understands and accepts that the Carrier has the right to reject any personal property if transporting it is unsafe or violates the law. Customer is advised not to leave any negotiable instruments, legal papers, jewelry, money, antiques, or any valuable articles in the Shipment. Yorka Auto Transport and the Carrier are not liable for personal items of any kind or for damage to the Shipment caused by excessive or improper loading of personal items. Personal property is left in the Shipment at the Customer’s own risk.
  6. Prohibited Items. Customer is expressly prohibited from loading any explosives, guns, ammunition, weapons, flammable products, live pets, live plants, contraband, drugs, alcoholic beverages, or any illegal goods in the Shipment. Upon discovery, such prohibited items and/or the Shipment may be confiscated or disposed of by law enforcement or the Carrier. The Order may be cancelled without remuneration, and the Customer will be solely responsible for any fees, fines, or damages arising from a violation of this Section.
  7. Shipment by Sea. Customer understands and accepts that no personal property of any nature and no illegal goods will be allowed in the Shipment for transportation by sea. Customer will ensure the Shipment is completely empty except for OEM installed equipment. Customer is responsible for furnishing all documents required by U.S. and international customs. Customer must share the vehicle identification number (VIN) and its approximate value at the time of placing the Order. Customer agrees to pay any associated fees if the Point of Origin or Destination is a shipping port.

4. Customer Warranties

Customer warrants that Customer will comply with all applicable laws, rules, and regulations, including but not limited to customs laws, import and export laws, and governmental regulations of any country to, from, through, or over which the Shipment may be carried. Customer agrees to furnish such information and documents as are necessary to comply with applicable laws, rules, and regulations.

Yorka Auto Transport assumes no liability to the Customer or to any other person for any loss or expense due to the Customer’s failure to comply with this provision. Any Customer’s Agent and/or entity acting on behalf of the Customer also warrants that it has the legal right to act on behalf of the Customer and the right to legally bind the Customer to these TERMS.

5. Pickup and Delivery of Shipment

  1. Customer understands and accepts that a change to the Point of Origin and/or Destination may be necessary due to municipal zoning restrictions, road conditions, road closures, low-hanging trees, low-hanging wires, narrow streets, residential area restrictions, etc.
  2. If the Carrier is unable to safely access the Point of Origin or Destination, the Customer agrees to meet the Carrier at a nearby alternate location (such as a large parking lot) in order for the Carrier to safely pick up or drop off the Shipment.
  3. Customer must be present at the Point of Origin and Destination for the pickup and/or delivery of a Shipment, or the Customer must designate a Customer’s Agent if the Customer is unavailable for any reason.
  4. At the time of pickup at the Point of Origin, Customer or Customer’s Agent agrees to:
  1. Carefully inspect the Shipment with the Carrier for any pre-existing damage;
  2. Acknowledge the condition of the Shipment by noting any pre-existing damage on the Carrier Form or Bill of Lading;
  3. Sign the Carrier Form or Bill of Lading; and
  4. Request a copy of the same from the Carrier. Customer or Customer’s Agent is also strongly urged to photograph the Shipment from all angles at the Point of Origin.
  1. At the time of delivery at the Destination, Customer or Customer’s Agent agrees to carefully inspect the Shipment in the presence of the Carrier for possible transit damage and clearly notate any new damage as an exception on the Bill of Lading. Customer or Customer’s Agent agrees to sign and require a final copy of the Bill of Lading signed by the Carrier to serve as a final Shipment condition report. Customer or Customer’s Agent is urged to photograph the Shipment from all angles prior to signing the Bill of Lading.
  2. Customer understands and accepts that Customer’s or Customer’s Agent’s signing of the Carrier’s Form or Bill of Lading at the Destination without any notation of damage, regardless of the lighting or weather conditions at the time of inspection, will serve as confirmation that the Customer received the Shipment in satisfactory condition. In such event, Yorka Auto Transport and the Carrier will have no further responsibility or liability for any damage.

6. Carrier Responsibilities

  1. Carrier shall (i) pick up and deliver the Customer’s Shipment as close to the Customer’s door or the Customer’s designated Point of Origin and Destination as legally and safely possible, and (ii) transport the Shipment in a commercially reasonable manner.
  2. Carrier may issue a Carrier Form, receipt, or Bill of Lading at the Point of Origin and/or Destination. Customer or Customer’s Agent agrees to read such Carrier Form carefully as it may constitute a contract of transportation between the Customer and the Carrier. Customer shall contact the Carrier directly regarding any disputes or questions concerning such documents or the Carrier’s specific performance.
  3. Customer understands and agrees that the Customer may also be subject to the Carrier’s individual terms and conditions of service, tariffs, rules, or classifications. Copies of such documents must be requested by the Customer directly from the Carrier.

7. Fees and Payment

  1. Customer agrees to pay all amounts due in full for each Order and any Additional Services as per the terms of the Order Confirmation and these TERMS without any offsets, chargebacks, or reductions for any actual, pending, or unfiled claims, losses, delays, or damages. Payment for Yorka Auto Transport’s services is due when a Carrier accepts an Order, as Yorka Auto Transport’s services are deemed rendered at that point.
  2. All payments for the balance due to the Carrier for C.O.D. (Collect on Delivery) must be made on or before the delivery of the Shipment in the form of cash, certified funds, cashier’s check, or money order made payable to the Carrier. Customer WILL NOT use personal checks, debit, or credit cards when making payments directly to the Carrier.
  3. Any outstanding invoices for Yorka Auto Transport’s services shall accrue an interest rate of one and a half percent (1.5%) per month. Customer shall be liable to Yorka Auto Transport for all expenses incurred by Yorka Auto Transport, including reasonable attorney’s fees, to collect any outstanding charges.
  4. If the Shipment is placed in storage due to the Customer’s refusal to pay the fees or accept delivery from the Carrier for any reason, then the Shipment may be placed in storage at the Customer’s expense and subject to the Carrier’s lien for transportation charges until the Customer pays the outstanding balance in full. Any and all storage and redelivery charges will be the responsibility of the Customer, and the Customer agrees that the Customer will not look to Yorka Auto Transport for reimbursement of such costs.

8. True Price Guarantee

Yorka Auto Transport offers a True Price Guarantee on all confirmed bookings. A “confirmed booking” is an order placed online, via phone, or via live-chat with a validated payment, including credit card or full PayPal payment. Standard quotes do not qualify as a “confirmed booking.”

  • Price Lock: The shipping price provided at the time of booking will be locked in for 30 calendar days. This locked price applies to the originally scheduled shipment, provided the shipment occurs within this 30-day window. During this period, Yorka Auto Transport will not increase the price due to fluctuations in carrier costs, fuel prices, or market conditions. We will not request additional funds after booking to release, transport, or deliver your vehicle.
  • Conditions for Validity: To maintain the True Price Guarantee, you must provide accurate vehicle details (make, model, year, modifications, and operability) and precise pick-up and delivery locations. If any information provided is inaccurate or changes (e.g., a different vehicle, new modifications, or location changes), a revised quote may be required.
  • Verification: Web orders require verification; the True Price Guarantee begins once the order has been verified and validated by Yorka Auto Transport.
  • Exclusions: The Guarantee does not apply in cases of force majeure (e.g., natural disasters, war, government restrictions) that make performance impossible. Yorka Auto Transport also reserves the right to exclude excessively remote locations with a lack of carrier availability.
  • Exclusivity: The True Price Guarantee is void if you work with or post your shipment with another broker or platform simultaneously.
  • Dispatch & Cancellation: You will be charged at the time of dispatch to a carrier. Should you decide to cancel after dispatch, the broker fee ($249 USD) is non-refundable but may be applied as a credit toward a future order with Yorka Auto Transport. If a shipment is rescheduled outside the 30-day window, a new quote will be provided based on current market rates.

9. Cancellation and Refund Policy

  1. Customer may cancel an Order at any time at no cost or cancellation fees as long as the Order has not yet been accepted by a Carrier. If the Order is canceled for any reason after a Carrier accepts the Order—including but not limited to Customer canceling the Order, Yorka Auto Transport canceling due to Customer’s breach of these TERMS, or if the Carrier is denied pickup for any reason upon arrival at the Point of Origin—then the Customer agrees to pay a minimum cancellation fee of two hundred and forty-nine dollars ($249.00), as Yorka Auto Transport’s services are deemed rendered at that point. Customer understands and accepts that they may also be subject to additional fees, such as a "dry run" fee imposed by the Carrier.
  2. Customer is entitled to a refund for only the unfulfilled portion of the services. If Additional Services (e.g., top-loading, enclosed transport) were paid for but not rendered for any reason, and the Shipment was nonetheless delivered, the Customer’s sole remedy shall be a refund for the specific fees associated with those unfulfilled Additional Services.
  3. Cancellation of an Order by the Customer must be submitted in writing via email sent to info@yorkaautotransport.com. Please Note: Replying "STOP" to a text message or opting out of communications as described in Section 16 constitutes a revocation of communication consent only; it does not constitute a legal cancellation of a transport Order. Cancellations made via telephone, text, chat, or any other medium will not be officially accepted or processed for refund purposes.

10. Loss, Damage, or Delay Claims

  1. Yorka Auto Transport is a property transportation broker; therefore, it is not and will not be liable for any cargo loss or damage claims for any reason.
  2. If the Customer has a claim for loss or damage to a Shipment, the Customer understands and agrees that the party liable for all such claims is the Carrier and not Yorka Auto Transport. It is the Customer’s sole responsibility to file any claim directly with the Carrier who transported the Shipment.
  3. If the Customer decides to file a claim against the Carrier, the Customer must promptly report such claim to Yorka Auto Transport, but in no event later than forty-eight (48) hours after delivery. Upon timely notification, Yorka Auto Transport will provide the Customer with relevant documents regarding the Carrier (such as insurance information) in a commercially reasonable manner.
  4. Customer is hereby informed and understands that claims against motor Carriers are governed by federal law, specifically the Carmack Amendment to the ICC Termination Act of 1995, 49 U.S.C. §14706, and claims against ocean Carriers are typically governed by the Carriage of Goods by Sea Act, 46 U.S.C. §30701. Customer is urged to seek independent legal advice (at Customer’s sole expense) regarding these laws in the event of a claim.
  5. Customer understands and agrees that Yorka Auto Transport and the Carrier are not liable for any cargo loss or damage caused by acts or omissions beyond their control, including but not limited to:
  • Weather conditions (hail, storms, floods, or other Acts of God);
  • Riots, strikes, political unrest, or acts of terrorism;
  • Loose, worn, or broken parts of a Shipment;
  • Damage caused by personal items left inside the Shipment.

11. Indemnification

Customer agrees to indemnify, defend, and hold Yorka Auto Transport and our affiliates, and our and their employees, officers, and directors harmless from and against any and all losses, liabilities, damages, payments, settlements, judgments, penalties, fines, expenses (including reasonable attorneys’ fees), and costs, suits, actions, and claims (whether actual, potential, threatened, or pending), brought by any person or entity. This includes, but is not limited to, damages for injury or death of persons and/or damage to property (including real property and/or the environment), claim liability, and damages arising from the acts or omissions of the Customer, its agents, employees, or representatives.

12. Disclaimer and Limitation of Liability

  1. The total cumulative liability of Yorka Auto Transport for any and all claims and damages, whether arising from statute, contract, tort, or otherwise, shall not under any circumstances exceed the total fees paid by the Customer to Yorka Auto Transport for our services under the respective Order Confirmation.
  2. EXCEPT AS OTHERWISE PROVIDED HEREIN, YORKA AUTO TRANSPORT MAKES NO WARRANTIES FOR ANY OF ITS SERVICES AND HEREBY DISCLAIMS ALL WARRANTIES OR REPRESENTATIONS, EXPRESSED OR IMPLIED, INCLUDING ANY IMPLIED WARRANTIES OF TITLE, NON-INFRINGEMENT, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR USE, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING, USAGE, OR TRADE PRACTICE.
  3. UNDER NO CIRCUMSTANCES WILL YORKA AUTO TRANSPORT BE LIABLE OR RESPONSIBLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL (INCLUDING DAMAGES FROM LOSS OF BUSINESS, LOST PROFITS, LITIGATION, OR THE LIKE), SPECIAL, EXEMPLARY, PUNITIVE, OR OTHER DAMAGES, UNDER ANY LEGAL THEORY, ARISING OUT OF OR IN ANY WAY RELATING TO A SHIPMENT OR THESE TERMS, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

13. Arbitration

  1. Arbitration. Any dispute, controversy, or claim between the parties arising out of or relating in any way to these TERMS, an Order, Yorka Auto Transport’s services, or any other Customer engagement with Yorka Auto Transport will be resolved by binding arbitration, rather than in court, except that the Customer or Yorka Auto Transport (1) must assert claims in small claims court if the claims qualify, and (2) may bring suit in any court of competent jurisdiction to enjoin infringement or other misuse of intellectual property rights. The Federal Arbitration Act and federal arbitration law shall apply to this arbitration agreement.

There is no judge or jury in arbitration, and court review of an arbitration award is limited. However, an arbitrator can award the same damages and relief as a court. At least thirty (30) days before beginning an arbitration proceeding, the Customer must send an individualized letter personally signed by the Customer, identifying the Customer, the legal claims, and the requested relief to: 2929 ARCH ST STE 1700 PHILADELPHIA, PA 19104 by certified mail (signature required). Yorka Auto Transport will do the same via electronic mail to the last known address on file. The arbitration will be conducted by the National Arbitration Mediation (“NAM”) under its rules. Payment of administration and arbitrator fees will be governed by NAM’s rules. There will be only one arbitrator. This arbitration agreement will survive termination of these TERMS.

  1. Class Action Waiver. The parties each agree that any dispute resolution proceedings or lawsuits, whether in arbitration or in a court of law, will be conducted only on an individual basis and not in a class or representative action. Customer waives all rights to bring claims on behalf of a class of persons.
  2. Enforceability. If this arbitration agreement is invalidated in whole or part, the parties agree that the exclusive jurisdiction in the section entitled “Governing Law; Jurisdiction” shall govern any claim in court arising out of or related to these TERMS.
  3. Jury Trial and Small Claims Court. If for any reason a claim proceeds in court rather than in arbitration, the parties each waive any right to a jury trial. Both parties agree that either party may bring suit in court to enjoin infringement or other misuse of intellectual property rights.

14. Miscellaneous

  1. Independent Contractor Status. Nothing contained in these TERMS or the Customer’s use of Yorka Auto Transport’s services shall be construed to constitute either party as a partner, joint venturer, employee, or agent of the other party. Each party shall remain an independent contractor responsible for its own actions.
  2. Assignment. Except as expressly set forth in these TERMS, the Customer may not assign any rights hereunder without Yorka Auto Transport’s prior written consent. These TERMS are binding on and inure to the benefit of the parties and their respective successors and permitted assigns.
  3. Severability. If any provision of these TERMS shall be adjudged by any court of competent jurisdiction to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that these TERMS will otherwise remain in full force and effect.
  4. Entire Agreement. These TERMS supersede all prior written or oral representations and constitute the entire agreement between the Customer and Yorka Auto Transport and may not be changed by anyone except for Yorka Auto Transport. Customer warrants that Customer has read these TERMS in their entirety and, by continuing with the transaction, fully understands and agrees to them.
  5. Waiver of Non-Reading. Customer waives any claims or defenses based in whole or in part on the Customer not having read, not knowing, or not understanding these TERMS.
  6. No Waiver. The failure of Yorka Auto Transport to exercise or enforce any right or provision of these TERMS shall not operate as a waiver of such right or provision. Any waiver must be in writing and signed by an authorized representative of Yorka Auto Transport.
  7. Marketing and Promotion. Yorka Auto Transport reserves the right to use the Customer’s name, logo, or trademarks to identify the Customer as a client for marketing or promotional purposes on our website and in other communications. To decline this right, the Customer must email privacy@yorkaautotransport.com stating that they do not wish to be used as a reference.
  8. Governing Terms. These TERMS govern the Customer’s use of our services and supersede all prior communications (electronic, oral, or written). The Customer may also be subject to additional terms (such as our Privacy Policy) that apply when using Yorka Auto Transport’s services.

15. Communications, TCPA Consent & Authorization

  1. Express Consent. By submitting any form, request, inquiry, or contact information through this website or through any affiliated platform, you provide your express prior written consent for Yorka Auto Transport, its agents, representatives, contractors, affiliates, and authorized service providers to contact you using any telephone number, email address, or other contact method you provide.
  2. Methods of Communication. Such communications may include, without limitation, telephone calls, SMS or MMS text messages, prerecorded or artificial voice messages, ringless voicemail drops, emails, and communications delivered using automated systems, artificial intelligence–assisted technologies, or automatic telephone dialing systems (“ATDS”), whether initiated by human agents or automated means.
  3. Revocation of Consent (Opt-Out). You may revoke your consent to receive automated communications at any time by replying “STOP” to any text message or using any provided opt-out mechanism. Upon receipt of a valid opt-out request, we will take commercially reasonable steps to cease further automated marketing communications.
  4. Important Distinction. Revoking consent to communicate (e.g., texting "STOP") does not cancel an existing service Order. As set forth in Section 9(c), all Order cancellations must be sent via email to info@yorkaautotransport.com. Continued contact may still occur via other methods if required by law or necessary to complete a transaction already in progress.
  5. Authorization to Share Information. You expressly authorize Yorka Auto Transport to share your contact information with authorized motor carriers, logistics partners, CRM systems, and technology vendors strictly for purposes related to fulfilling your request or providing contracted services.

16. Detailed SMS Terms & Conditions

  1. SMS Consent Communication: The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes. By submitting any form on our website, you provide express prior written consent to be contacted via SMS.
  2. Types of SMS Communications: If you have consented to receive text messages from Yorka Auto Transport, you may receive messages related to the following:
  • Shipping quotes and pricing updates.
  • Order confirmations and status updates.
  • Driver contact information and delivery coordination.
  • Billing inquiries and payment reminders.
  • Follow-up messages regarding your transport service.

Example: "Hello, this is a friendly reminder of your upcoming vehicle pickup for Order #[X] with Yorka Auto Transport. You can reply STOP to opt out of SMS messaging at any time."

  1. Message Frequency: Message frequency may vary depending on the type of communication and the status of your order. For example, you may receive up to 5 SMS messages per week related to your vehicle transport.
  2. Potential Fees for SMS Messaging: Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees are determined by your mobile provider, not Yorka Auto Transport.
  3. Opt-In Method: You may opt-in to receive SMS messages from Yorka Auto Transport in the following ways:
  • Verbally, during a phone conversation with our agents.
  • By submitting an online quote or contact form.
  • By checking the consent box on our booking forms.
  1. Opt-Out Method: You can opt out of receiving SMS messages at any time. To do so, simply reply "STOP" to any SMS message you receive. Upon receipt of a "STOP" request, we will cease further automated marketing communications. Alternatively, you can contact us directly to request removal from our messaging list.
  2. Help: If you are experiencing any issues, you can reply with the keyword HELP to any message. Or, you can get help directly from us by emailing info@yorkaautotransport.com.
  3. Important Disclaimer Regarding Cancellation: Revoking consent to communicate (e.g., texting "STOP") constitutes a revocation of communication consent only; it does not constitute a legal cancellation of a transport Order. All Order cancellations must be submitted in writing via email to info@yorkaautotransport.com as set forth in Section 9(c).

Standard Messaging Disclosures

  • Message and data rates may apply
  • You can opt out at any time by texting "STOP"
  • For assistance, text "HELP" or visit our Privacy Policy and Terms and Conditions pages
  • Message frequency may vary

Contact

Yorka Auto Transport
Phone: (833) 333 2353
Email: info@yorkaautotransport.com
Website: https://yorkaautotransport.com