Privacy Policy

Yorka Auto Transport collects data about users of the Site directly from you, automatically when you interact with the Site, and occasionally from trusted third-party partners. Depending on your jurisdiction and applicable laws, some of this information may be classified as “personal data,” “personal information,” or “sensitive data”. In compliance with legal standards, we treat identifiers such as IP addresses and cookie data as “personal data” where required. Furthermore, specific categories of information are handled with the heightened protections required for “sensitive data” under applicable law. Yorka Auto Transport may employ techniques to de-identify or pseudonymize personal data, rendering it non-personal. This process typically involves:

• Aggregation: Combining your information with data from other users to analyze broad trends.
• Hashing: Converting data into a unique code to prevent direct identification.
• Anonymization: Removing specific characteristics that link the data to you personally.

We maintain and utilize this de-identified data without attempting to re-identify it, unless permitted or required by law (for example, to verify the effectiveness of our data protection protocols). To the fullest extent permitted by law, we treat de-identified or pseudonymized information as non-personal data. However, should we combine non-personal data with identifiable personal information, the resulting combined data will be treated and protected as personal data under this Privacy Policy

Contact and Service-Related Data To provide accurate quotes and facilitate your vehicle’s transport, Yorka Auto Transport collects personal information that you provide directly to us. This occurs when you request a quote, book a shipment, or interact with our team. This data includes:

• Contact Details: Your name, email address, phone number, and billing/mailing address.
• Logistics Information: Zip codes for pick-up and delivery, and specific "ship to/from" locations.
• Vehicle Information: Year, make, and model of the vehicle.
• Claims Documentation: Photos or videos provided in connection with a claim submission or vehicle condition report.

User-Generated Content and Reviews We may offer features that allow you to post reviews, messages, or social media content (“User Content”).

• Public Visibility: Your name, username, or general location may be displayed publicly with your User Content.
• Usage Rights: By submitting User Content, you grant Yorka Auto Transport the right to use this material for promotional purposes, both online and offline.
• Third-Party Access: Information posted in public areas can be accessed and shared by others; we are not responsible for how third parties use your public User Content.

Chats and Correspondence To ensure high-quality service, Yorka Auto Transport maintains records of your interactions with us.

• Correspondence: If you contact us via email, mail, or our Site’s chat feature, we may store this information in a file specific to you.
• Monitoring & Quality Assurance: Communications with our customer service agents (including chats and calls) may be recorded or monitored for quality control and training.
• Consent: By using our chat or communication features, you consent to this monitoring. If you do not agree, please refrain from using these specific communication tools.

Payment Information When you book a service or establish a credit account, we collect necessary financial data. This includes your billing address, credit card number, and expiration date. We use secure protocols to ensure your financial data is handled safely during the payment process.

Promotions, Sweepstakes, and Contests By participating in a Promotion, you agree to its specific rules, which may allow us to use your name or likeness in marketing materials. If you win, your personal information may be disclosed to the public or third parties for prize fulfillment and legal compliance

We and our third-party business partners (including service providers, advertising, and analytics providers) use a variety of technologies, such as cookies and pixels, to automatically collect information about you, your device, or household whenever you interact with the Site (“Device ID/Interaction Information”). Device ID/Interaction Information includes, but is not limited to:

• Device Details: Hardware model, operating system version, web browser type/language, and mobile network information.
• Navigation Path: The URL you came from, the URL you visit next, and access/search times.
• Identifiers: Your IP address, approximate geolocation, mobile device identifiers (such as IDFA or Android Ad ID), and other unique identifiers.
• Activity Logs: Search terms, pages viewed, time spent on the Site, and frequency of visits.

We may combine this automated data with information from third-party sources and the quotes we provide to personalize your experience and improve our logistics services.

Technologies We Use for Data Collection

1. Cookies and Local Storage

A cookie or local storage is a text file stored on your device when visiting the Site. Yorka Auto Transport and third parties use these to:

• Maintain Site security and system integrity.
• Identify popular features and track visitor counts.
• Measure the performance of advertisements and customer communications.
• Recognize you when you return to provide a more intuitive and personalized experience.

Note: You can manage or disable cookies through your browser settings, though some essential features of our Site may require them to function.

1. Pixel Tags (Web Beacons)

Small graphic images or web programming code (pixel tags) may be included in our web pages and emails. These are used to count visitors, monitor navigation, track email open rates, and measure which transport services are most viewed for marketing and targeted advertising purposes.

1. Embedded Scripts

An embedded script is temporary programming code designed to collect data about your interactions, such as the links or buttons you click. This code is active only while you are browsing the Site and is deactivated or deleted once you disconnect.

1. Mobile Device Data and SDKs

If you access our services via a mobile device, we may use Software Development Kits (SDKs) and embedded scripts to collect data like your hardware model, mobile network, and advertising IDs (IDFA/Android Ad ID). Most mobile devices allow you to opt-out of interest-based advertising through your system settings.

1. Session Replay Technology

To improve our website’s functionality and troubleshoot errors, Yorka Auto Transport may record user sessions. This technology shows us how you navigate pages, the time spent on them, and any technical issues encountered. This data is used strictly for internal business purposes, such as analytics and service improvements.

Yorka Auto Transport may receive data about you from various third-party sources, including data aggregators, lead generation companies, joint marketing partners, third-party websites, service providers, and other business partners. To provide you with the most accurate logistics solutions and a personalized experience, we may supplement the data we collect directly with outside records from third parties. These sources may include:

• Public Databases: Legal and public record information.
• Social Media: Information from publicly available social media pages.
• Data Enhancers: Third parties who provide additional insights to help us better understand your shipping needs.

We use this information to:

• Provide the specific services or information you have requested.
• Tailor our content and website experience to your preferences.
• Offer you opportunities to purchase products or services that we believe may be of interest to you.
• Conduct internal business analytics and marketing.

Important Note: Please be aware that any data collected and stored by third parties is subject solely to that third party’s own privacy practices. Yorka Auto Transport is not responsible for the privacy policies or data handling practices of external third-party organizations.

Yorka Auto Transport may share non-personal data—such as Device ID/Interaction Information, aggregated user statistics, and de-identified or hashed data—with third parties at our discretion for purposes such as targeted advertising and market analysis. We do not share your personal data with third parties for their own direct marketing purposes without providing you an opportunity to consent (opt-in or opt-out). Please note that we are not responsible for the privacy practices of third parties; if you wish to stop receiving communications from them, you must contact them directly. We may disclose your data in the following circumstances:

The Yorka Auto Transport Family Yorka Auto Transport may consist of various brands, subsidiaries, or affiliated companies. Data collected through any of our brands is accessible across our entire corporate family for business, operational, and marketing purposes to ensure you receive a seamless service experience.

User-Directed Sharing and Consent We will share your information when you specifically direct us to do so. This includes instances where you log in via third-party applications or opt-in to receive special marketing offers from our business partners.

Third-Party Service Providers We share personal data with trusted service providers who perform essential functions on our behalf. These include:

• Hosting and Functionality: Providers that host our Site or manage our integrated chat services.
• Analytics and Research: Partners that help us analyze Site data to improve our services.
• Communication Services: Third parties that assist in sending email updates or making automated calls regarding your transport inquiries and orders.

Legal and Administrative Obligations We may disclose personal data to protect our legal rights, our property, or the safety of others. This includes responding to subpoenas, court orders, or requests from data protection agencies. We also share data as necessary to support auditing, compliance, and corporate governance functions.

Law Enforcement and Fraud Prevention In our sole discretion, we may disclose information to law enforcement or government officials if we believe it is necessary to investigate fraud, intellectual property infringements, or other illegal activities. This includes sharing data with fraud prevention and credit risk reduction services to protect Yorka Auto Transport and our clients.

Changes of Control and Business Transfers In the event of a merger, acquisition, reorganization, or sale of assets, Yorka Auto Transport may transfer or assign your personal data as part of the transaction. This includes sharing data during the due diligence phase with potential buyers or advisors.

Employment Applications If you apply for a career with Yorka Auto Transport, we may collect voluntary self-identifying information (such as gender, ethnicity, or veteran status) to comply with Equal Employment Opportunity (EEO) regulations. This data is used for federal reporting requirements and to defend against employment-related claims.

SMS/MMS/RCS Message Data Important: Notwithstanding any other provision in this policy, Yorka Auto Transport does not share personal information specific to our text messaging programs—such as your mobile number or record of consent—with third parties for their own direct marketing purposes without your express, specific consent.

Yorka Auto Transport works with third-party business partners, including analytics companies, advertising agencies, and network advertisers. These partners provide us with essential data regarding our Site, our users, and the performance of our advertisements. They may also deliver targeted ads to you on our behalf both on our Site and across the internet. These third-party partners collect information about your visits and activities on our Site and other online services. This data is used to:

• Deliver advertisements tailored to your interests.
• Assess the overall effectiveness of our marketing campaigns.
• Analyze Site traffic and user behavior to improve our logistics services.

We may disclose (or allow these third parties to collect) information such as Device ID/Interaction Information, as well as aggregated, de-identified, or hashed data (including hashed email addresses) for these purposes. These partners may use their own tracking technologies (such as cookies and pixel tags) to track your online activities over time and across different websites.

Your Choices and Opt-Out Tools We believe in providing our users with transparency and control over their data. You can manage your preferences using the following tools:

• Cookie Opt-Out Tools: You can disable the sharing of data through cookies for advertising and analytics by adjusting your settings through the “Cookie Preferences” link located in the footer of our Site.
• NAI/DAA Opt-Out: Many of our advertising partners are members of the Network Advertising Initiative (NAI) or the Digital Advertising Alliance (DAA). You can visit the NAI Opt-Out page or the DAA Opt-Out website to opt-out of targeted advertising from participating companies. For users in Europe, please visit youronlinechoices.eu.
• Mobile Device Settings: Your mobile device may offer settings to disable tracking for advertising and analytics. Additionally, you can use the AppChoices app to register your preference not to receive targeted ads on mobile devices.
• Google Analytics: We use Google Analytics to better understand how our Site is used. Google may collect data about your use of other websites as well. You can learn more about Google’s privacy practices and opt-out entirely by installing the Google Analytics Opt-out Browser Add-on.

Please Note: Opting out through these mechanisms does not mean you will stop seeing advertisements. You will continue to receive generic, non-targeted ads. Furthermore, opt-out choices are specific to the browser and device you are using; if you switch devices or clear your cookies, you may need to repeat the opt-out process.

The Yorka Auto Transport Site may offer features that facilitate interaction with third-party social media websites or services (“Social Media”), such as allowing you to “like” or “share” our transport content.

• Public Visibility: If you choose to share content or post information from our Site to a Social Media platform, that data may become public, and the third-party platform may gain access to information about you and your behavior on our Site.
• Connected Interactions: If you engage with our official pages on Social Media (such as commenting or tagging us), we may collect data about you, or the third-party platform may share that data with us.
• Passive Collection: Please be aware that these Social Media platforms may collect data about your visits to our Site even if you do not actively click a "share" button, and regardless of whether you are logged into their service at that time.

We may also receive information about you if other Social Media users grant us access to their profiles and you are among their "friends" or connections. Important Notes:

• Privacy Oversight: While the data we receive is governed by this Privacy Policy, any data collected and stored by a third-party Social Media platform remains subject to their specific privacy practices. This includes their policies on data sharing and your visibility settings.
• Managing Access: If you choose to disconnect a Social Media feature or application from our Site, we will stop collecting new data through that feature. However, we may retain any information previously collected in accordance with our data retention policies.

For your convenience, the Yorka Auto Transport Site may contain links to third-party websites, plug-ins, or applications. Please be aware of the following:

• No Endorsement: The presence of a link to an external site does not imply an endorsement by Yorka Auto Transport of that site, its operators, or its content. We provide these links solely as a helpful resource for our users.
• Independent Policies: Yorka Auto Transport is not responsible for the privacy practices, security, or content of any third-party websites, even if they are accessed through a link on our Site.
• User Responsibility: Once you leave our Site via an external link, our Privacy Policy no longer applies. We strongly encourage you to read the privacy policy of every website you visit before providing them with any personal information.

Marketing Messages from Us You have the right to manage how you receive marketing communications from Yorka Auto Transport. You may opt-out using the following methods:

• Email: You can unsubscribe from our marketing emails at any time by clicking the "unsubscribe" link included at the bottom of each email. Please note that even if you opt-out of marketing, we reserve the right to send you transactional or administrative messages (such as quote confirmations, order updates, or notices regarding changes to our Privacy Policy).
• Text Messages: If you have opted-in to receive SMS, MMS, or RCS messages from Yorka Auto Transport, you may unsubscribe at any time by replying “STOP” to our messages. For further assistance, you can reply “HELP”.
• Push Notifications: We may send promotional or service-related push notifications to your mobile device. You can disable these at any time by adjusting the notification settings on your mobile device.

Correcting Your Information Maintaining accurate information is essential for the successful transport of your vehicle. You are responsible for ensuring the contact data you provide is up to date. If you need to request a correction to your personal information, please contact us at privacy@yorkaautotransport.com. Yorka Auto Transport will make good-faith efforts to update our active databases as soon as reasonably practicable. Please be aware that some data may persist in our internal records for administrative purposes or on backup media as required by law.

Data Privacy Choices Depending on the state in which you reside (such as California, Texas, or others), you may have additional rights regarding your personal data. Please refer to the state-specific sections below for more information on your rights and how to exercise them.

Yorka Auto Transport takes the security of your personal data seriously. When creating, maintaining, using, or disseminating your information, we implement commercially reasonable and appropriate physical, technical, and administrative measures designed to protect it from loss, misuse, unauthorized access, disclosure, alteration, and destruction. We calibrate these measures based on the nature of the data and the specific risks involved in its processing. However, please be aware that:

• No Absolute Guarantee: While we strive to protect your information, Yorka Auto Transport cannot and does not guarantee absolute security. No method of transmission over the internet or electronic storage is 100% secure.
• Assumption of Risk: We assume no liability for any loss or disclosure of data. We cannot promise that your personal information or private communications will always remain private.
• External Threats: For example, third parties or hackers may attempt to unlawfully intercept transmissions or access private communications on our Site.

By using our Site and providing us with your data, you acknowledge and accept these inherent risks and do so at your own discretion.

The Yorka Auto Transport Site is intended for a general audience and is not designed for or targeted at individuals under the age of 18. We do not knowingly collect personal data directly from any person under the age of 18. If we become aware that we have inadvertently collected personal information from a user younger than 18, we will take immediate steps to delete that information from our active records. By using our Site, you represent that you are at least 18 years of age.

Yorka Auto Transport is a United States-based company. Please be aware that the information we collect will be transferred to and processed in the United States and other countries where our service providers may operate. By accessing or using our Site, or providing us with any data, you acknowledge that you fully understand and unambiguously consent to the transfer, processing, usage, sharing, and storage of your data in the United States and other jurisdictions. Please be advised that:

• Privacy Standards: Data protection laws in the United States and other jurisdictions may not be as comprehensive as the laws in the country where you reside or are a citizen.
• Legal Access: As a result, your data may be subject to access requests from governments, courts, or law enforcement agencies in the United States and other countries, in accordance with the laws of those jurisdictions.

If you have any questions or concerns regarding this Privacy Policy, or if you need to update or correct your personal information, please contact Yorka Auto Transport through the following channels:

• Email: privacy@yorkaautotransport.com
• Phone: (833) 333-2353
• Mailing Address: 619 CRABAPPLE CT

MAINEVILLE, OH 45039-3410 We are committed to addressing your inquiries promptly and ensuring the transparency of our data practices.

To the extent permitted by applicable law, Yorka Auto Transport reserves the right to update, change, or modify this Privacy Policy at our discretion at any time.

• Notice of Changes: We will notify you of any material changes by posting the updated Privacy Policy directly on this Site. We may also provide notice through other channels, such as the email address or contact information you have provided to us.
• Stay Informed: Any changes will be posted to this page so that our users are always aware of what information we collect, how we use it, and under what circumstances we disclose it. We encourage you to refer back to this Privacy Policy frequently to stay informed of any updates.
• Your Consent: Your continued use of the Site after the effective date of the revised Privacy Policy will, to the fullest extent permitted by law, constitute your agreement to those changes.
• Legal Requirements: If required by specific laws, we will provide additional notice and obtain your explicit consent (opt-in or opt-out) before implementing significant changes to how we handle your data.

Note: You may be required to accept the terms of a new Privacy Policy to continue using certain features of the Site.

In the preceding 12 months, Yorka Auto Transport has collected, used, and disclosed the following categories of personal data for business and commercial purposes.

1. Identifiers

• Data Types: Name, address, phone numbers, email address, IP address, and unique device identifiers.
• Sources: Consumers directly, cookies/tracking technologies, social media platforms, and lead generation partners.
• Purpose: Service delivery, marketing, personalization, security, and legal compliance.
• Disclosed To: Service providers, Yorka Auto Transport Family of Companies, analytics/ad partners, and law enforcement (if required).
• Sale/Sharing: May be shared with advertising partners for marketing optimization.

1. Commercial Information

• Data Types: Payment details (credit card info), records of services purchased, and customer service history.
• Sources: Direct interaction during the booking and payment process.
• Purpose: To process transactions, provide customer support, and maintain sales audits.
• Disclosed To: Financial institutions, billing service providers, and Yorka internal teams.
• Sale/Sharing: We do not sell sensitive financial data; however, general commercial trends may be shared with analytics partners.

1. Internet or Electronic Network Activity

• Data Types: Browser type, operating system, referral URLs, and interactions with our Site.
• Sources: Automated tracking technologies (Cookies, Pixels).
• Purpose: Site optimization, troubleshooting, and measuring ad effectiveness.
• Disclosed To: Analytics providers (like Google Analytics) and IT service providers.
• Sale/Sharing: Shared with ad networks for targeted advertising.

1. Audio and Visual Information

• Data Types: Voice recordings from customer service calls or photos/videos for vehicle claims.
• Sources: Direct phone calls or claim submissions by the consumer.
• Purpose: Quality assurance, training, and claim verification.
• Disclosed To: Internal support teams and insurance partners (if a claim is filed).
• Sale/Sharing: We do not sell or share audio/visual data.

1. Inferences Drawn from Data

• Data Types: Profiles regarding your preferences, vehicle shipping needs, and behavior on the Site.
• Sources: Derived from the analysis of your interactions and previous orders.
• Purpose: To provide personalized shipping recommendations and offers.
• Disclosed To: Marketing platforms and internal sales teams.
• Sale/Sharing: Inferences may be used in partnership with advertising networks.

TELECOMMUNICATIONS, SMS & DATA USE Data Collection and Usage Yorka Auto Transport collects personal information including, but not limited to, your name, telephone number, email address, vehicle details, pickup and delivery locations, IP address, and communication preferences. Telephone numbers and contact information are used for purposes including, but not limited to, providing quotes, coordinating transportation services, shipment updates, customer support, transactional notifications, follow-ups, and other legally permissible business communications directly related to your request. Consent for Communications By providing your telephone number, you provide your express consent to receive calls and SMS or MMS text messages from Yorka Auto Transport, including communications delivered using automated systems, artificial intelligence–assisted technologies, or prerecorded voice messages. You acknowledge that message and data rates may apply depending on your wireless carrier and service plan. Opt-Out Rights You may opt out of receiving SMS or text message communications at any time by replying STOP to any message received. You may also request removal from phone or email communications by contacting Yorka Auto Transport directly at info@yorkaautotransport.com. Opt-out requests will be processed in accordance with applicable federal and state laws. Data Sharing and Privacy Yorka Auto Transport does not sell, rent, or trade your personal information to third parties for their own marketing purposes. Mobile Opt in, SMS Consent, and phone numbers collected for SMS communication purposes will not be shared with any third party and affiliates for marketing purposes. Personal data, including mobile information, will not be shared with third parties or affiliates for marketing/promotional purposes. Records and Retention Yorka Auto Transport may retain communication records, including call logs, text message logs, consent records, and system data, for purposes of compliance, auditing, dispute resolution, and legal defense. Personal information is retained only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy and to comply with regulatory requirements.